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Overall experience with the dealership was OUTSTANDING
Customer Testimonial
Just picked up a 2011 Ram 1500 from Eddie Mercer. Overall experience with the dealership was OUTSTANDING. Great selection of every trim level available on the lot. Ask For Zach if your really looking for a GREAT Sales Person. He was on the ball during every aspect of the sale. The one drawback during this purchase was the "Dealer Inspection" of the vehicle by the dealership prior to letting it go. Big sticker in the window say it was fully inspected. Some common Safety items were non-functional after getting it home and doing my own in-depth inspection. Discovered no back-up lights and 3rd brake light were non-operational. These should have been discovered/fixed during their inspection. Would surly recommend Eddie Mercer Automotive to anyone looking for a fair price and great experience in buying a used auto/truck, and again, Zach is your man to ask for
Love it!
Customer Testimonial
Zach followed through with everything he said he would do, I flew down from Arkansas, picked up a 2013 porsche boxster. Love it!
From top to bottom, this place excels.
Customer Testimonial
I didn’t end up purchasing a vehicle here but only because I was given one by a family member before I got financing. However, my next vehicle will absolutely come from Eddie Mercer Automotive and I will be recommending them to anyone I know. From the moment I stepped onto the lot I felt welcomed. The salesmen were friendly and helpful and didn’t pressure me at all. The manager was kind enough to knock down the price and the finance manager was able to answer all of my questions. Even the receptionist took the time to help me make a cup of coffee and answer my questions about car shopping. From top to bottom, this place excels.
Excellent staff, great selection.
Customer Testimonial
Excellent staff, great selection.
Andrew was great to deal with
Customer Testimonial
One year later finally posting this review. Andrew was great to deal with, low pressure and I felt we came together on a fair price on my car. Would recommend anyone to come down and give these guys a shot, their customer service definitely swayed me over to purchasing from them.
I had a great experience
Customer Testimonial
I just bought a car from Eddie Mercer. I had a great experience. Justin did great and I am pleased.
Dispelled the stereotype of the slick used car salesmen
Customer Testimonial
Zach and the staff completely dispelled the stereotype of the slick used car salesmen throughout my purchase experience at Eddie Mercer. They proved their honestly and integrity by even allowing me to take the truck to a third party for an inspection. I received a great deal all around! I sincerely would not hesitate to recommend Zach and this dealership!
Great customer service
Customer Testimonial
Great customer service
Zach was awesome
Customer Testimonial
I recently bought a work van from them. Zach was awesome. He handled everything for me as I lived out of town. The other sales associates were all nice and we even talked football. The encounter left me wanting to buy from them again when the time comes. Zach also messaged me after the purchase to see how I was doing. My credit was not the best in the world but Zach found someone that didn't gouge me and the terms were affordable. I would recommend to anyone that is in the market to at least check them out first. As we know you can't please everyone but they pleased me. I will buy from them again in the future.
I love Eddie Mercer Automotive!
Customer Testimonial
I love Eddie Mercer Automotive! The staff is amazing! Ask for Andrew Jackson, he will get you in the vehicle you need!
Thanks, highly recommended!!
Customer Testimonial
Warren worked with my wants despite having a trade in with significant negative equity. I happily bought a 2016 Nissan Rogue from Eddie Mercer Auto and unfortunately the next day the battery died. I called Warren and he personally drove to my car, jumped it off, and had me follow him to the dealership where they replaced the battery without me even having to ask. I did not have a warranty, but these guys stand behind their product and helped me out a great deal. Thanks, highly recommended!!
HIGHLY RECOMMEND
Customer Testimonial
Amazing atmosphere to buy a car great workers who made me feel really welcome and helped me through the whole process of getting a new car. Will definitely send my friends and family to them. HIGHLY RECOMMEND
We had a wonderful experience
Customer Testimonial
We had a wonderful experience with no pushy salesman, very clean vehicles and just all around great service
THRILLED WITH THE COMPLETE STAFF AND THE PROCESS!
Customer Testimonial
The Purchase of my new vehicle was not planned, saw the car stopped TALKED to Joe by the way GREAT GUY!! WE DIDNT GO BACK AND FORTH I SAID IM INTERESTED, THIS IS WHAT I WOULD LIKE TO DO, HE WROTE IT UP THE REST IS HISTORY, THRILLED WITH THE COMPLETE STAFF AND THE PROCESS!
I highly recommend Eddie Mercer for a positive buying experience!
Customer Testimonial
There are multiple used car dealers in the Pensacola and surrounding area, many with a vehicle of your interest. Eddie Mercer's team put forth efforts to earn my business, which is a big difference! Andrew Jackson provided exceptional service and support throughout the sales process. Andrew and the other team members at Eddier Mercer exceed my expectations, were personable, friendly and most of all wanted me to be satisfied and happy with my purchase. I highly recommend Eddier Mercer for a positive buying experience!
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